AI-native
The diagnostic assistant can inspect device state and recommend fixes. It runs an approved command only after the device owner confirms it, while the external MCP service remains read-only.
AI-Native Remote Desktop and Device Management
Connect to remote devices securely over low-latency WebRTC, with AI-assisted diagnostics, per-command confirmation, device authorization, and auditing in one platform. Personal, team, and private deployments share the same product foundation.
Core features
Signaling + WebRTC
Browser, host and signaling server negotiate to establish low-latency peer-to-peer media and data channels over WebRTC.
Capture & encoding
Capture screens and system audio with X264, OpenH264, VP8, VP9, and AV1 options for different devices and network conditions.
Input, terminal & files
Mouse, keyboard and shortcut input, clipboard sync, file management and transfer, plus a complete remote terminal for everyday work and troubleshooting.
Centralized management
Manage organizations, members, device access, API tokens, fleet tasks, and audit logs with clear boundaries between personal and shared resources.
Usage & billing
Meter AI model usage and TURN relay traffic, with plan allowances, prepaid and postpaid billing, or cost-only reporting for private deployments.
Multi-instance scaling
Manager instances behind a load balancer share PostgreSQL and Redis, keeping authentication, sessions, and task state consistent as a deployment grows.
AI-native operations
A thin-host, central-brain architecture keeps evidence collection and approved execution on the device while model access, orchestration, policy decisions, and auditing remain centralized.
Terminal Copilot
Understands operational intent and suggests commands in the terminal. Suggestions are inserted for review and never run automatically.
Diagnostics & fleet execution
Interactive diagnosis can optionally submit a screenshot to a compatible vision model alongside system evidence. Device owners inspect and confirm each command, while cross-device work uses administrator-defined templates.
AI gateway & models
Connect multiple model services and models through one gateway. Individuals and organizations can choose their defaults and track usage per model.
Policy & audit
AI usage policy controls plus full operation auditing for enterprise compliance and traceability.
Technical highlights
IddCx virtual display
A production UMDF / IddCx virtual display driver with an exclusive mode that migrates physical screens to the virtual one.
Connection/session separation
The system service owns signaling and WebRTC connections while desktop workers focus on capture, encoding, and input, allowing desktop sessions to restart without dropping the browser connection.
Separated authentication paths
Local signaling, remote signaling, Manager, and browser connections each use distinct credentials that cannot be mixed.
Windows encoding compatibility
The Windows build and media path include the X264, VP8, and VP9 capabilities needed for predictable deployment across environments.
Runtime modes
A single binary adapts from a portable single host to distributed services via --startup-mode.
Default
Portable mode: one process runs signaling + desk + WebRTC + capture.
Signaling
Signaling server only.
DeskServer
Desk server only.
ServiceDaemon
Runs as a Windows service, owns signaling and WebRTC connections, and manages workers for desktop sessions.
SessionWorker
Handles capture, encoding, system audio, and input inside the user desktop session without owning the WebRTC peer connection.
Platforms & clients
Web browser
No install; control straight from the browser with session-cookie auth.
Windows
Controller and host support, plus a SYSTEM service for UAC and logon-screen capture, multiple sessions, and virtual displays.
macOS
Controller and host support with ScreenCaptureKit screen and system-audio capture, remote input, and privacy screen.
Linux
Controller and host support across X11 and Wayland, with system-audio capture through ALSA or PipeWire.
Android
Both controller and host roles: screen share, input, file management and two-way audio.
iOS
Controller only: start remote control anywhere (iOS cannot act as a host).
Use cases
Desktop fleet management
Onboard devices and dispatch remote tasks at scale with unified authentication, auditing, and policy.
Unattended operations
The Windows service mode spans logon screens and sessions for unattended remote access.
Temporary remote assistance
A local user can generate a one-time assistance code without creating another account. The session is bounded by device permissions and on-site approval; operations that were not pre-approved require local confirmation, and the connection ends when the code expires or assistance is stopped.
Cross-network traversal
TURN relaying establishes stable connections across complex networks.
Deployment and usage
Personal and organization views coexist on the same public instance. Private deployments use the same codebase, configured for internal networking, controlled registration, and administrator-issued accounts.
Public cloud · Personal view
Use the service without hosting a signaling server. Devices connect to the Manager domain, with a streamlined interface for personal use.
Public cloud · Organization view
Create or join an organization to manage members, authorization, and shared resources. Personal and organization views coexist on the same instance.
Private deployment
Run the same system on an internal network and configure registration, accounts, and connectivity for private use without maintaining a separate branch.